The Feedback Platform For Local Business

Real feedback.
Real improvement.
Real results.

One QR code turns every visit into feedback you can act on. Customers answer 5 quick questions — you get a clear weekly summary by email. No dashboard logins, no extra apps, no hassle. We're the middleman so you don't have to be.

Easy feedback
for customers
Real-time insights
for your business
Better service.
Stronger reputation.
SERVICE PULSE · LIVE DEMO
How was your experience today?
Tap a face — try it yourself.
Live dashboard
4.6
Average rating · 128 responses
How It Works

Simple for your customers.
Powerful for your business.

Get feedback in three easy steps and start improving customer experience today.

1

Scan

The customer scans the Service Pulse QR code displayed at your business — on the counter, table, or receipt.

2

Rate & Share

They rate their experience in seconds and can optionally leave a quick comment about what stood out.

3

Improve

You see feedback in real time on your dashboard and use the insights to improve service and grow.

Features

Everything you need to listen,
understand and grow.

Powerful feedback tools made simple — built for cafés, salons, retailers and service businesses.

QR Code Feedback

Customers scan a QR code and give feedback in seconds — no app, no login, no friction.

Real-Time Feedback

See what customers are saying as it happens, so you can act on issues fast.

Simple Dashboard

A clear view of ratings, trends and customer comments — all in one easy-to-read place.

Spot Problems Early

Get notified about negative feedback instantly so you can respond before it becomes a bad review.

Turn Feedback Into Improvement

Use customer insights to fine-tune the experience and keep raising your standard of service.

Secure & Private

Your data is safe with enterprise-grade security, so you can focus on your customers.

Trusted By Businesses

Loved by businesses.
Backed by results.

★★★★★

"Service Pulse helped us understand our customers better and improve the little things that make a big difference."

JM
Jessica M.
Café Owner
★★★★★

"The dashboard is so easy to use and feedback comes in instantly. We can now respond before small issues become big problems."

DR
David R.
Restaurant Manager
★★★★★

"Our ratings have improved and so has customer loyalty. Service Pulse is a must-have for any service business."

NK
Nomsa K.
Retail Store Owner
Pricing

Simple plans for every business.

Free to get started, no credit card required, cancel anytime.

Starter
R0
forever free
  • 1 QR feedback point
  • Up to 100 responses / month
  • Basic dashboard
  • Email support
Get Started Free
Growth
R349
per month
  • Up to 5 QR feedback points
  • Unlimited responses
  • Real-time alerts & notifications
  • Trend & analytics reports
  • Priority support
Get Started
Pro
R799
per month
  • Unlimited QR feedback points
  • Multi-location dashboard
  • Team roles & permissions
  • API access
  • Dedicated account manager
Contact Sales

Happy customers. Stronger business.

Start collecting feedback, improve service, and grow your business with Service Pulse.

✓ Free to get started ✓ No credit card required ✓ Cancel anytime